Webinar: ITIL4 Transition

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November 4, 2019 12:00

Organized By

GLAD (WP1 T5)

In this webinar people will get an understanding of the transition from ITIL to ITIL 4 and associated qualification and learning paths.

Agenda:

  • History of ITIL
  • ITIL as a Framework
  • ITIL v3 to ITIL 4

Expert: Richard de Boer, Pink Elephant

Richard de Boer is Trainer and Senior Consultant at Pink Elephant. He is responsible for 3 domains in the product portfolio of Pink Elephant Netherlands; IT Service Management, Project Management and Organizational Change. Richard has helped several organisations to implement best practices like Agile, Lean and ITSM processes.

Register for this event: https://eventr.geant.org/events/3221

More on ITIL 4 and what it could mean to you is available here.