https://learning.geant.org/wp-content/uploads/nick-fewings-ZJAnGFg-rM4-unsplash-e1571860575701.jpg 3648 2432 Nadia Sluer https://learning.geant.org/wp-content/uploads/GLAD_logo1.png Nadia Sluer2019-10-21 13:50:512019-11-06 15:01:53Webinar: ITIL4 Transition
Webinar: ITIL4 Transition
November 4, 2019
GLAD (WP1 T5)
In this webinar people will get an understanding of the transition from ITIL to ITIL 4 and associated qualification and learning paths.
- History of ITIL
- ITIL as a Framework
- ITIL v3 to ITIL 4
Expert: Richard de Boer, Pink Elephant
Richard de Boer is Trainer and Senior Consultant at Pink Elephant. He is responsible for 3 domains in the product portfolio of Pink Elephant Netherlands; IT Service Management, Project Management and Organizational Change. Richard has helped several organisations to implement best practices like Agile, Lean and ITSM processes.
Register for this event: https://eventr.geant.org/events/3221
More on ITIL 4 and what it could mean to you is available here.