Another round of ITIL training (Service Transition) took place in Cambridge on 02 to 04 October 2018. Diverse group of 15 participants representing the GN4.2 service and research activities took time away from their busy work schedules to dive into intricacies of managing and coordinating the life cycle of changes to IT Services. It was intense, it required high levels of concentration all through each training day but judging by occasional bursts of laughter it was fun too!
At the face-to-face training events learning is not limited by the content and subject matter; meeting like-minded people who face similar challenges is an opportunity to exchange “war stories” and work out new ingenious solutions.
GLAD is very happy to be instrumental in creating opportunities for professionals to learn in formal and informal way and strengthen networking connections for further knowledge development and exchange.